At Loveiststore, we aim to provide you with the best shopping experience. If you are not satisfied with your purchase, you can easily and quickly initiate a return or exchange.
Product Exchange Period
Provided the purchase is unused and in its original condition, you can request an exchange within 14 days by providing the invoice details.
How to Request an Exchange?
To request an exchange, simply contact us via our WhatsApp line: (05458158035)
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Shipping costs are covered by our company.
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Once we receive the product, we will check the stock availability of the desired model and create new orders for the appropriate size.
Return Process
To return a product:
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You can reach us via our WhatsApp line or at loveiststore@gmail.com.
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After notifying us of your return via WhatsApp, you can drop off the package at a Yurtiçi Kargo branch using the code we provide.
Defective / Damaged / Wrong Product Situation
In the rare event that your item is incorrect or sent incorrectly:
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Do not forget to check the package during delivery.
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If there is damage, have the cargo official prepare a "Damage Assessment Report."
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If you notice it after your order, contact us as soon as possible.
Once the product reaches us, the necessary inspections will be carried out. If no user error is found, the product amount will be refunded to you within 14 business days.